Wlcome to our store Note: 1, For meeting different demands of the different buyers, we have items in stock and custom, Any special demands, please contact us! 2, The item does not include any accessories such as earrings, necklace, wedding veil and the crinoline petticoat (show on the pictures). Bidding is for the dress only! 3, Before ordering, please read this listing carefully and ask all your questions. To send an email, please click on the link, “Ask seller a question” at the top right hand corner of this listing. We will answer your questions within 24 hours. If you do not receive a reply please resend your email again. 4, The color of the actual items may slightly vary from the above images due to different computer setting, thanks for your understanding The size is measured by hands, so it may be a bit tolerance (About 1-3CM) Made in the factory How to measure
Tailored for you If your dress is not standard size ,we will tailored for U! Whether choosing a standard size or custom measurements, fill in the following form to sent to us for tilering your own size dress, all our dresses are personally tailored for you from scratch.We can also change the small part of the dress as your requiremnt. Please understand that we will do our best to process orders during prime time.We advise you to expect the delivery to take approximately 12 – 22 days. Your patience means you get the best designs and quality.Definitely worth the wait! For rush order, please contact us first! For custom made, you can supply us your details requirement as follow ( inch or cm ): 1.Full Bust =inches 2.Waist =inches 3.Hips =inches 4.Shoulder to bust =inches 5.Length shoulder to waist =inches 6.Front Length Shoulder to floor =inches 7.Nipper to nipper = inches 8.Shoulder to shoulder=_________inches 9.Arm length= inches 10.Dress color=inches
11.Hollow to floor = inches
Special requirement for custom made: When you give us customized size, please give me the measurement with shoes on or tell me the height of your shoes` heel. We strongly recommend that you have your measurements taken by a professional with your under wear on before buying any gown. Please follow the measurement instructions, and measure yourself carefully We can supply following materials and styles for you to choose : 1)Material: lace ,satin,silk,taffeta,chiffon,tulle,organza,etc. 2)Color: white,ivory,red ,silver,gold ,chocolate,champagne,etc 3)Size: standard size (as the above chart),also supply plus size . 4)Technics: embroidery,applique,beading .etc. 5)Style: long sleeve ,short sleeve ,strapless,etc Color chart For custom make,please leave the color number in the order Why is there the color aberration ? The color aberration is inevitable, every computer displayer isdifferent, whose setting and color is also different, like in the above three different displayer with the same setting, but the color showed is different. Return and refound
- Please confirm your order (right size, color, style) carefully before you decide to place the order. All the orders are arranged according to your order confirmation. As always, if there is a problem or if the item is unsatisfactory, please do contact us first for a quick and atisfactory resolution, such as, refund or exchange another new item for you.Please kindly contact us for the return at first within 48 hours after receiving the item.
- The returned item must be in perfect condition, as it was sent to you, has not been altered and has not been worn. If there is any dust, dirty spots, change and so on, we shall not offer refund.We offer FREE REPAIR on your dress! But the postage to send it back and re-shipping cost to you will be both on your account.It is required that the item or dresses should be returned to us within 14 days after the return request is accepted.
- We accept offer an exchange or refund .The item must be returned in its original condition within 7-14 days to our place. Once the dress is received back. We will be happy to refund your payment. ( you must pay for theshippingbacktous as well ). regret that shipping cost is non-refundable.
- What if my dress is not available?
If your dress is not in stock and for some reason we cannot order it , we will notify you and give you other options to choose from or you can cancel your order. You can provide other of your favorite dress style pictures, after confirmation, we will reply you asap.
- What if I want a dress in a color that is not listed?
The colors that we list on the product detail page are the only colors in which that style dress is produced in. We also show all the pictures we have available so if the picture is not shown we cannot show you that dress in that color
- Can I see the dress in other colors?
Unfortunately we are only allowed to send or post pictures provided to us by the manufacturers of the dresses we sell. Not all colors of the dresses are pictured by the manufacturers and therefore all the pictures you see are the only ones we have available. Only thing you can try to do is find another dress by that same company called the same color and it will be the same depending on the fabric.
- Why is my order still processing?
Orders take 24-72 business hours to respond back with a ship date.
- How do I upgrade my shipping?
Simply respond to your confirmation email with the method you would like to change it to.
- Can I get a dress with extra length?
Please email or call us with style number and we can find further information for you. Some designers can make extra length. Shipping policy A. As it is international shipping service,delivery time and postage vary from different region.The most efficient courier will be applied (DHL, UPS,FEDEX,TNT,EMS,EQUICK,etc.).During the special holiday like Chinese Festival Holiday, National Holiday,the shipping time will be a little longer.The shipping time for some countries like Russa and Brazil will be more longer then other counrties, Around 60—–120 days by China post B. Import duties,taxes and charges are not included in the item price or shipping charges.These charges are buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be before bidding/buying. Contact us We realize that it is difficult to purchase a dress over the Internet, and we really want you to be happy with your purchase. Please contact us right away if you have any questions concerning your purchase (s) so, when you receive The item If have question, Please do contact me soon, from us (within 3 days). and we’ll try our best to accommodate to you in the best possible ways we can Refund requests will be reviewed on case to case basis through email communication Please note that abrupt negative feedbacks will and do not solve the problems. We appreciate your patience & understanding Please returned in its original condition (no smoke scents, no makeup stains, no alternations) within 14 days of your receipt to our place. Buyer will be responsible for the return postage in all cases. Once the dress is received back. We will be willing to exchange or refund for you. please understanding. About Feedback Feedback is important to you and us, if you are satisfied with our items and service, please Post a good feedback for us, I will do that for you also, if you are unsatisfied with our items, please don`t give us negative feedback immediately, please contact Me first, I will give you a good resolve, If not, Post Negativefeedback is Not late.Because you satisfied with the item, we will succeed. We are an honest factory ,We hope you are a serious buyer,if you payment ,it proves that you accept this “return policy”